Privacy Policy

Qeynsha ("we", "us", "our") respects your privacy. This website does not require you to create an account or log in, and we do not operate a backend database that stores customer accounts. This policy explains what information we do collect and how it is used.

We collect information only when you choose to provide it, specifically:

• Your name, phone number, email address, and delivery address, when you place an order at checkout.
• Any notes or messages you choose to add, such as gift messages or delivery instructions.
• A payment screenshot you upload at checkout, used only to verify your UPI payment.

When you place an order or message us, your information is sent directly via WhatsApp and is never stored on this website. We keep order details secure in a private Google Sheet accessible only to our team. All payments are processed through UPI, meaning we never collect or store your payment credentials or card details. Your shopping cart is stored only in your own browser's local storage and is never transmitted to us until you choose to check out.

We use the information you provide solely to:

• Process and confirm your order.
• Verify your payment.
• Deliver your order to the address you provide.
• Respond to questions or requests you send us.

We do not sell, rent, or share your information with third parties for marketing purposes.

This website uses your browser's local storage to remember the contents of your shopping cart between visits. This data stays on your device and is not accessible to us. We do not use tracking cookies or third-party advertising trackers.

When you place an order or send us a message, you are redirected to WhatsApp, a service operated by WhatsApp/Meta, to deliver that message to us. Please refer to WhatsApp's own privacy policy for information on how they handle your data within their platform.

You may contact us at any time to ask what information we hold about you, or to request that we delete information related to a past order, by writing to nikhilesh@qeynsha.com.

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at nikhilesh@qeynsha.com or +91 87997 82362.